FREE SHIPPING OVER RM99 FOR WEST MALAYSIA; OVER RM200 FOR EAST MALAYSIA & SINGAPORE.

FAQ

FAQ (Frequently Asked Questions)

  1. How do I register as a member?

Click "SIGN IN" BUTTON ON the UPPER right side of our website. YOU MAY CREATE AN ACCOUNT by click on “sign up” to manually filling in all details OR LOGIN WITH YOUR FACEBOOK,GOOGLE OR INSTAGRAM ACCOUNT TO MAKE A PURCHASE.

  1. How can I change my password?

Click "sign IN" on the upper right side of our website and click "Forgot your password?". Enter your email address and submit. You will receive AN EMAIL WHICH WHILL GUIDE YOU TO CHANGE YOUR PASSWORD.

  1. Why should I subscribe e-Newsletter subscription?

newsletters are used to keep you up to date with exclusive deal,the latest trends and product hightlighting.

  1. SHould I necessary register as a member to make a purchase?

YOU MAY CREATE AN ACCOUNT OR LOGIN WITH YOUR FACEBOOK, GOOGLE OR INSTAGRAM ACCOUNT TO MAKE A PURCHASE.

  1. Can I amend my order after done payment?

You may contact us VIA Live Chat within 12 hours of DONE payment to make an amendment to your order and We will try our best to meet your requirement. however, Please understand that our goal is to complete and deliver your order in time. if the order has been processed, you will not be able to modify it.

  1. How to purchase?

-SELECT the item, color and quantity THAT YOU WANT TO PURCHASE, click "add to cart"
-CLICK ON THE "trolley icon" at the UPPER right of the page.

-Confirm the item DETAILS, click "checkout"
- You will proceed to THE payment page.
Please ensure that the correct item in the correct colors/sizes has been selected before proceeding to check out
An order confirmation email will be sent to you once your order is placed successfully.

please refer to "Purchase step" FOR FURTHER DetailS

  1. How to pay?

We provide cash on delivery(WEST MALAYSIA COVERAGE AREA ONLY), pay BY credit CARDS and online banking via MOLPay Gateways. We do nOt provide ATM transfer.

please refer to "Payment" FOR FURTHER DETAILS

  1. Which shipping company do you cooperate with?

We ARE using various courier companies to ensure your parcels arrive on time. We currently do nOt provide any pickup service.

please refer to "Shipping & Delivery" FOR FURTHER DETAILS

  1. Can I return?

If YOU are not satisfied with the item THAT YOU have received, we will ACCEPT YOUR return within a 7 day period in a single receipt.

please refer to "Return Policy" FOR FURTHER DETAILS

  1. MAY I KNOW WHICH SIZE SHOULD I CHOOSE?

DUE TO THE DIFFERENCES OF BODY TYPES AND SIZES, PLEASE COMPARE YOUR DAILY WEARING CLOTHES TO OUR SIZE TABLE TO GET THE ACCURATE SIZE.

MEASURE YOUR CLOTHES IN PLANE POSITION, THE UNIT IS IN CM.TO CONVERT YOUR CHEST/WAIST/HIP SIZE, PLEASE MULTIPLY THE SIZE TABLE BY 2. IF THE ITEM HAVE MARKED WITH FLEXIBLE GOODS IN THE PRODUCT INFORMATION, 1-2 INCH STRETCH SPACE CAN BE CAUGHT.

Clothing Size Guide
panty size guide
wired bra size guide
wireless bra size guide
pajamas size guide